Clinical Research Coordinator
Embed with Canadian research sites to drive NexaSource adoption, visit completion, and GCP-aligned study operations — reducing duplicate eSource-to-EDC entry for coordinators and sponsors.
About the role
Nexa Trials is hiring a Clinical Research Coordinator to support our growing portfolio of Canadian research sites. You will serve as a clinical operations partner — helping sites transition from paper or fragmented eSource workflows to NexaSource™ capture, NexaScheduler™ visit planning, and Nexa Bus™ automated transfers into sponsor EDC systems.
This is a hands-on, site-facing role. You will work alongside principal investigators, sub-investigators, and coordinator teams to ensure studies start cleanly, visits stay on track, and data moves accurately from source through QC without unnecessary re-entry. You understand that coordinators carry the heaviest operational load on a trial, and your success is measured by their confidence in the technology and the integrity of the data they produce.
You will report to our Canadian clinical operations lead and collaborate with centralized QC analysts, data architects, and integration engineers across North America and the UAE. Occasional travel to Greater Toronto Area sites and sponsor meetings is expected.
Responsibilities
- Onboard and train site coordinators on NexaSource forms, visit workflows, and NexaScheduler scheduling conventions for assigned studies
- Partner with PI teams during study startup — reviewing protocols, building visit expectations, and validating eSource build against sponsor requirements
- Monitor visit completion, overdue assessments, and source documentation gaps; escalate issues with clear, actionable recommendations
- Support Nexa Bus eSource-to-EDC transfer readiness — confirming field mappings, resolving discrepancies, and coordinating with QC on query trends
- Conduct remote and on-site coaching sessions to reinforce GCP-aligned documentation practices and audit readiness
- Serve as the primary clinical point of contact for assigned sites — triaging operational questions and routing technical issues to the appropriate Nexa Trials team
- Contribute to SOPs, training materials, and lessons learned from live studies to improve rollout playbooks across Canada
- Participate in sponsor and CRO check-ins as needed, representing site realities and Nexa Trials operational standards
Requirements
- 3–5 years of experience as a Clinical Research Coordinator or equivalent site-based clinical research role on Phase I–IV trials
- Current ICH-GCP training and working knowledge of Health Canada–aligned clinical research regulations
- Demonstrated experience with eSource, EDC, or hybrid paper-to-digital study workflows
- Strong organizational skills and the ability to manage multiple active studies with competing visit windows
- Excellent written and verbal communication — comfortable explaining technical workflows to coordinators and clinical context to data teams
- Eligible to work in Canada without sponsorship
- Comfortable with hybrid work — regular presence at our Markham office and periodic site visits in the GTA
Nice to have
- Professional fluency in French — an asset for bilingual site engagement across Quebec and Francophone patient populations
- Experience with Medidata Rave, Veeva, Oracle Clinical One, or similar EDC platforms
- Prior exposure to centralized monitoring, remote SDV, or sponsor-led QC programs
- CCRC, CCRA, or equivalent clinical research certification
- Familiarity with therapeutic areas common to Canadian site networks — dermatology, vaccines, metabolic, or CNS
What we offer
Nexa Trials offers competitive compensation, health benefits, and a culture built around clinical empathy and pragmatic quality. You will work on live studies where your coaching directly reduces coordinator burden — not shelfware that never reaches a patient visit.
- Hybrid schedule with a Markham, Ontario home base and flexible remote days
- Hands-on exposure to NexaSource, Nexa Bus, and NexaScheduler on active sponsor programs
- Cross-functional collaboration with data, QC, and engineering teams across four regions
- GCP refresher support, clinical technology training, and mentorship from senior operations leaders
- Clear growth path toward senior coordinator, clinical lead, or regional operations roles
- Equal opportunity employer committed to inclusive hiring and site-first values